
Restoration efforts continue in full force following Hurricane Ida, with more than 25,000 workers from at least 33 states and the District of Columbia helping to restore power to customers.
Since the storm’s peak on Monday, crews have worked around the clock to assess damage and already have restored power to more than 260,000 customers.
As of 5:15 p.m. yesterday approximately 937,500 electricity customers were without power as a result of Hurricane Ida.
Crews began restoring electricity to a limited number of New Orleans’ neighborhoods and customers yesterday, less than 72 hours after this catastrophic storm first made landfall. Restoration efforts in the city and elsewhere continued at a steady pace throughout the day.
Electric companies impacted by Ida, with the strong support of our entire industry and our federal government partners, are doing everything possible to complete assessments in the hardest hit areas, while continuing the complicated process of restoring power to the customers and communities they serve.
What People Need to Know Now:
Power restoration follows a detailed process. The first step is damage assessment. Then, power is restored to essential services and facilities critical to public health and safety, such as hospitals, nursing homes, fire and police departments, and water systems. Crews work to return service to the largest number of residential and business customers in the shortest amount of time; The energy grid is highly interconnected. Just because customers do not see crews in their neighborhood or on their streets does not mean that they are not working to restore power.
Meanwhile Customers Are Urged To:
Never use a generator inside a home, garage, crawl space, or anywhere deadly exhaust fumes can enter enclosed spaces. Plug appliances directly into the generator; do not connect them to your home’s circuits; Stay away from downed or sagging power lines. Assume that all fallen wires and anything touching them are energized; Avoid standing water, as it may be electrically charged from underground or downed power lines; Keep roads clear for first responders and restoration workers. If you have evacuated, return home only when authorities say it is safe; Do not approach crews, and please remember the importance of social distancing so our mission-essential workers can continue to work safely.






